Since 1990, The Lite Spot has supplied decorative lighting products to both the Commercial and Domestic sector throughout the UK. We pride ourselves on the choice, value for money and excellent csutomer service we offer our customers. We are always looking for ways to improve our service and we take note of all our customers comments.
Excellent service, speedy delivery right on time, very good quality items.
Hi , just wanted to say thank you all again at The Lite Spot , my dad arthur collected hopper yesterday and he's over the moon! What a beautiful lamp hopper is! Oh and just to mention you have lovely helpful staff on hand to help too ! Many thanks and kind regards
Truly exceptional service from Alison and Andrew. They both have been wonderful to deal with and always so prompt and professional.
Thanks for a great service, my questions were answered by a real person and my order was delivered very quickly D Jackson
Excellent customer service. Unfortunately when the light arrived it was damaged but the issue was dealt with quickly and efficiently. Uplift within 2 days and a replacement sent within 10 days. The replacement light was sent on a pallet and was in excellent condition. Really pleased with my purchase. Light looks stunning.
purchased a ceiling fan with a 10 year guarantee. after 4 years it developed a humming noise, we took it back to lite spot only to be told we would have to contact manufacturer, here we go i thought, but boy was i wrong. they gave me the phone number and the call was made, that was 16:00 hrs, by 09:00 the NEXT DAY a new fan was delivered to our home, all the way from kent.WELL DONE AND THANKYOU LITE SPOT.CAN`T FAULT YOU,100 PERCENT HAPPY.
I write this email after recently purchasing lights from you. Can I thank you and your team for a great service. The staff were very attentive, had good product knowledge, had has we couldn't decide which lights to choose, your team went out of their way to source a light we had seen in a store in Spain, called to keep us updated, confirm details, when it would be in store, and nothing was too much trouble. It was a pleasure to buy our lights from you, thank you so much to a team that certainly provide excellent customer service, and has I work in HR it is always a pleasure to see employees that are motivated and engaged.
Delighted with my purchase. Arrived on time and just what I was looking for. Thank you!
Just to say thank you for your staff for arranging a replacement glass uplighter bowl which was originally purchased from you 7 years ago.! The product arrived by courier having been packed very well. Thankyou to Andy for dealing with this order. An excellent service.
I just wanted to thank you for the prompt delivery of my light fitting, it was really well packaged and will look great when its in place.
I am impressed with the overall service I have received.
Installed the lights over the christmas break and they look fabulous. Please thank Ali for all her help...I will definitely recommend you to my friends.
Just love my new antler 6 light and matching wall light. My hubby chose it and I was not so sure but it is perfect in our conservatory. And just to add a bit of Christmas sparkle we hung baubles on !! Fab products.
I bought two lamps for my house in Ireland and i was so impressed with the service that i went back on line and bought two garden lights. I had to phone shop because i had problem with order tracking and i'm glad i did because the staff were so helpful and the lights arrived exactly when Alison said they would. First class service Thanks
I have had wonderful service and the goods were despatched in a secure way with your delivery man also being very helpful in getting the large box into our home. I also made a phone call about additional items which I will order soon, so all in all, very pleased indeed Thank YOu