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Our expert team of passionate lighting enthusiasts have many years of decorative lighting experience and have been providing the very highest levels of customer service for over 30 years. We have one of the largest dedicated lighting showrooms in the north of England with almost 1,000 lights on display. At The lite spot we take the improvement of customer service and products we offer seriously. We take note of all our customers comments.
Excellent service, speedy delivery right on time, very good quality items.
Ordered a lovely Christmas lamp at a really good price,
I received the lamp in just a couple of days.
Can't wait to use it over the Christmas 🎄.
Excellent product and excellent service as always.
I found the product I wanted easily and found the staff to be very helpful
Everything as expected...
This is the second time I have placed an order with the Lite Spot. Goods arrive quickly, packaged well. Products are of good quality and communication from the team is excellent.
Kept updated re delivery, arrived slightly damaged, notified lite spot - replied within 10 minutes and replacement part ordered , due within the week.
Excellent customer service
Good communication & and was delivered when they said it was.
Really happy with my tree. I would like another one.
Found the light on the website, to match one previously bought. Ordered, email confirmation and delivered pretty quick. Excellent service
Excellent customer service. Unfortunately when the light arrived it was damaged but the issue was dealt with quickly and efficiently. Uplift within 2 days and a replacement sent within 10 days. The replacement light was sent on a pallet and was in excellent condition. Really pleased with my purchase. Light looks stunning.
Deborah & Graham Kidger
I write this email after recently purchasing lights from you. Can I thank you and your team for a great service. The staff were very attentive, had good product knowledge, had has we couldn't decide which lights to choose, your team went out of their way to source a light we had seen in a store in Spain, called to keep us updated, confirm details, when it would be in store, and nothing was too much trouble. It was a pleasure to buy our lights from you, thank you so much to a team that certainly provide excellent customer service, and has I work in HR it is always a pleasure to see employees that are motivated and engaged.
Delighted with my purchase. Arrived on time and just what I was looking for. Thank you!
The customer service is second to none!! Absolutely wonderful communication!!
Brilliant service and lovely lady called me to keep me informed. The shade was exactly what I wanted will definitely shop again. Xx